Text'nDrive™ respects your privacy, and we take protecting it very seriously. We realize that you want your communications to remain private and confidential and we will strive to protect your communications' content like most major mobile service provider does.
The www.TextnDrive.com website as well as any mobile version or application thereof, including the platform allowing the access to the Text'nDrive™ Software and the Services (the "Sites") are operated by HandsFree Software together with its various subsidiaries, affiliates, and divisions (collectively, "we", "us", "our" or "Text'nDrive™"). Text'nDrive™ values its clients and respect your privacy. Text'nDrive™ recognizes that it must maintain and use your personal information responsibly.
By accessing the Sites and the services provided by Text'nDrive™ (the ‚ÄúServices‚ÄĚ), you hereby agree to all of the terms and conditions of this Policy and consent to the collection, use and disclosure of your personal information as described in this Policy. You are responsible to ensure that your access to the Sites, the Services and material available on or through it is legal in each jurisdiction in or through which you access or view the Sites, Services or such material.
If we decide to change our Policy, we will post these changes on our Sites so that you can be updated as to what information we gather, how that information may be used and whether (and how) it may be disclosed to any third parties. Following the posting of such changes, your continued use of the Sites will constitute your acceptance of these changes and you will be bound by such changes. You are responsible for regularly reviewing this Policy and any changes thereto.
WHAT PERSONAL INFORMATION IS COLLECTED?
From our website: Every time you visit the Sites or use the Services, the following information is automatically obtained and compiled: your internet protocol (IP) address and the domain name registry information associated with that IP address; identification of your internet browser, operating system and hardware platform you are using; the date and time of your visit; the name and address (URL) of the web page you viewed immediately prior to accessing the Sites; your entire query (if any) that was entered into a search engine which led you to the Sites; and any other user behavior data. This information may be captured and stored in our log files. Additionally, the complete record of your actions at the Sites, including all pages visited, time spent at each page, the information sent or received and the names of all files uploaded or downloaded is collected. This tracking information may be compiled by us in the aggregate primarily to identify demographic data regarding our clients.
From our Mobile Application: We collect the recording of your voice when you speak to reply to the messages using the Services for up to 6 months to enable the people you send your reply to have access to the audio ¬†message you recorded for them. This information remains confidential.
We collect and store aggregate data of when you are using the Services without identifying the user of the Services and any of the user's personal information. These information are used in the aggregate only and for statistical internal purposes.
We will also collect personal information from you if you provide your personal information to us, such as by setting up a user account and password at the time you register for an account with Text'nDrive™, logging into your account, providing information in your account(s), communicating with us by e-mail, or otherwise or if you complete an entry form to participate in an online survey or request for information. As a result of these actions, you might supply us with personal information, such as your name, e-mail account login information, postal addresses, telephone number(s), credit card information, bank account information, business information, product interest information and financial information.
In light of the importance of protecting children's privacy, we do not intend the Sites or the Services for child audiences, and we do not collect, process or use on our Sites any information relating to an individual whom we know to be under 18 years old without the prior, verifiable consent of his or her parent or other legal representative. If a parent or guardian discovers that his or her child has provided us with personally identifiable information, such parent or guardian has the right, upon request, to view the information provided by the child and/or to require that it be deleted from our records. In such a case we ask that the parent or guardian of the child contact us at support@TextnDrive.com for such purpose.
HOW IS YOUR PERSONAL INFORMATION USED?
In order to better serve you, we may combine information you give us online to enable us to communicate with you, by e-mail or otherwise, about our Services, surveys, promotions, special offers, and contests. We also collect this information in order to: (i) maintain contact with you and providing you with ongoing personalized service and to help us to better understand and respond to your needs; (ii) manage invoicing and accounting of your account; (iii) develop, improve and better market our services and managing of our business; (iv) monitor your satisfaction with our services and to contact you regarding the status or changes to any of our services; (v) enable us to comply with any applicable legal and regulatory requirements.
We also use this information to measure interest in the various areas of our Sites and Services, to ensure that links on the Sites facilitate easy navigation and to help make the Sites and Services more interesting and informative. Except as described below, any personal information that we disclose to third parties is done in the aggregate on a non-personally identifiable basis and is used primarily to identify demographic data regarding our clients. We do not and cannot use the information we collect from you to identify you as an individual or to identify your device.
TO WHOM MAY YOUR PERSONAL INFORMATION BE DISCLOSED?
We will not disclose your personal information to any non-affiliated third party without your prior consent, other than as provided below:
1.We may transfer your personal information to non-affiliated third parties for processing on our behalf, including our on-line payment processing and banking partners pursuant to agreements that prohibit these third parties from using or disclosing your personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the personal information disclosed. These third parties are only provided with personal information necessary to perform their specific service. You acknowledge that, in the event that a third party processor is located outside your country, your personal information may be processed and stored in another country and that such country's federal or state governments, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your personal information under the federal or state laws of such country.
2.In the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating and/or effecting a proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.
3.We reserve the right to disclose your personal information as required by law, in response to legal or regulatory process and law enforcement requests to government authorities that have asserted a lawful right to access such information, to our legal counsel, or as necessary to protect the property, interests and rights of Text'nDrive™.
4.We reserve the right to use and disclose statistical data about your use of the Services.
HOW LONG IS YOUR PERSONAL INFORMATION RETAINED?
We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy, the Terms and Conditions of Use or such longer period as may be required by applicable law. When no longer required, we will destroy, erase or de-personalize the personal information.
HOW SECURE IS YOUR PERSONAL AND PRIVATE INFORMATION THROUGH THE SERVICES?
We will treat all your communications, whether by email, text or otherwise going through our Software and being the object of our Services as private and confidential. We take great care in trying to maintain the security of personal and private information. We have adopted physical, administrative, contractual and technological processes and procedures to protect the confidentiality of personal and private information and to safeguard personal and private information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Sensitive data is stored on servers that are physically located in controlled-access facilities, and that grant login access only to people with a bona fide need to know. Any time you speak, there is the potential to be overheard by anyone nearby. It is your responsibility to guard any sensitive information against other people who might be listening to you.¬† Furthermore, each and every Text'nDrive™ employee, mandatory or agent must abide by this Policy. Although we do not take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of personal information data, we take reasonable precautions to prevent such occurrences.
Text'nDrive™ is very proud to offer its clients a fully secure transaction environment. All credit card information and other confidential information provided by you is encrypted using SSL technology.
WHILE WE STRIVE TO PROTECT YOUR PERSONAL AND PRIVATE INFORMATION, WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK.
HOW CAN YOU ACCESS OR CHANGE YOUR PERSONAL INFORMATION OR WITHDRAW YOUR CONSENT, OR MAKE INQUIRIES OR COMPLAINTS IN RELATION TO THIS POLICY AND Text'nDrive™'S PRIVACY PRACTICES?
You are entitled to request access to, and, if necessary, correction of your personal information collected by us. You may change or revise your personal information by going to "Edit My Account". If you have any questions about or to make any complaint in relation to this Policy and Text'nDrive™'s privacy practices, please contact us in writing at support@TextnDrive.com or, at our Corporate Address, Subject: PRIVACY.
Text'nDrive™ WILL REMOVE ANY OF YOUR PERSONAL INFORMATION FROM OUR DATABASE WITHIN A REASONABLE PERIOD OF TIME PURSUANT TO A WRITTEN REQUEST FROM YOU. PLEASE E-MAIL SUCH REQUEST TO US, IDENTIFYING YOUR FULL NAME, PASSWORD AND ACCOUNT NUMBER, AND PLEASE TYPE "REMOVE ACCOUNT" IN THE SUBJECT LINE OF YOUR E-MAIL.
HOW DO YOU EXERCISE YOUR CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS BY EMAIL?
If you prefer not to receive promotional information from us by email, please let us know by writing us at: 50 Queen Street, suite 204, Montreal (Quebec) H3C 2N5 Canada, Subject: PRIVACY. You may also opt-out of receiving such promotional information by sending us an e-mail at firstname.lastname@example.org. Please be sure to include your full name, account number, and the email address you used when you registered. It may take up to two (2) weeks to process your postal mail request, during which period you may continue to receive communications from Text'nDrive™.
Cookies are small data files that a website stores on your computer's hard drive, mobile device or in random access memory when you are viewing the website. They keep a record of your preferences making your subsequent visits to the website more efficient. In certain cases, this information is only kept during the session and is deleted when you close your browser or application. In other cases, the information is stored on your hard drive and, upon your next visit to the Sites, the cookies are used to recall such information. Cookies may store a variety of information, including, a unique user ID that can be used to track the pages of the website you have visited and the number of times that you view a particular page or other item on the website, login or registration information, your preferences and your purchase history.
Your use of this Site or the Services is also subject to our Terms and Conditions.